Crisis Management

How effectively are you handling a crisis? Who are your critics and advocates? Which media channel is driving the crisis? Which of your messages are gaining traction as the crisis unfolds?

In a crisis, not only do you depend on accurate, reliable and intelligent analysis, you need it NOW. We provide up-to-the-minute updates, commentary and insights from our experienced analysts. Our expertise helps you cut through the daily volatility, delivering the knowledge you need, to calmly shape your strategy and inform your response.


Buzz alerts

We'll ensure that you are the first to know, with the content that matters most, delivered direct to your inbox as the crisis unfolds.

Social and mainstream coverage

We evaluate all the channels so you have a full 360 degree view of your performance.

Online analytics and reporting

You can access benchmarking intelligence along with our full suite of media intelligence services in our unique online portal letting you interrogate, review and share your analysis from anywhere in the world.

In brief

  • Experience.Tap into the insights from one of the world's most experienced communications measurement teams, using robust methods and sophisticated metrics..
  • Sector expertise.Work with specialist account teams that can add significant value to your planning and measurement strategy.
  • A global viewpoint.Understand the global context. We work with some of the world's leading brands so we have that big picture view and offer a consistent understanding of PR success.
  • Tailored to your needs.No matter how simple or complex your business we can provide the exact type of analysis you need to prove and improve your effectiveness.
  • Market-leading speed, accuracy and reliability.Trust in a service that combines the best analysts, smartest technology and trusted content from leading suppliers.
  • Adobe


We could not be more pleased with their services. Their easy to understand yet robust reports, sophisticated online tool and excellent customer service have provided valuable feedback to enhance our international PR program.

Head of Communications , Adobe